The footage was taken from a train derailment in Lac-Mégantic, Quebec in July 2013. Approximately 1.5 million gallons of crude oil was spilled out over the town and ignited into an inferno.
The tragedy occurred when the brake system of a train failed, allowing the train to roll downhill into the town and derail. And finally, they also shared that out of five possible endings, the least-traveled path involved Stefan accompanying his mother on the train where [Spoiler] they both meet their demise.
The Globe and Mail reports the Lac-Mégantic mayor Julie Morin said she was looking for assurances Netflix was "going to remove" the images from the movie. "We're going to make the efforts to do what we can on our end, to ensure (the footage) is being used as appropriately as possible".
Regardless of the tragic nature of the event, a Netflix spokesperson told the Associated Press, "We will keep this clip in the movie".
The streaming giant said the growth reflected the success of its original programmes.
Netflix reported revenue of $4.19 billion for the quarter that ended in December, slightly below the $4.21 billion that Wall Street analysts had forecast, according to IBES data from Refinitiv.More news: William Barr, Trump's Pick For DOJ, Ran 'HIV Camps' At Guantanamo
The company that sold the stock footage to "Travelers" said it's saddened that images of the tragedy were used for entertainment.
"We change pricing from time to time as we continue investing in great entertainment and improving the overall Netflix experience", the company said in a statement.
Producers of another Netflix show, however, announced they would be replacing the same footage used in an episode after outrage.
Written by Eric Heisserer and directed by Susanne Bier, Bird Box is based on author Josh Malerman's 2014 novel of the same name.
The footage is also believed to have been used in the recently released film Bird Box, appearing within the first minutes of the disaster/thriller as Sandra Bullock turns on her TV to watch the news, discovering that something is causing people to kill themselves. If one sees it, the result is death.
EW has confirmed that the Bird Box footage, which was purchased from a stock-footage vendor, will stay in the film. This requires participants to maneuver around while blindfolded. Instead, the company discussed in its earnings letter that the technology used to create the movie, its first interactive choose-your-own-adventure-style flick, will be used for interactive projects in the future.